Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Most orders ship within 1-3 business days. Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $50 within the United States.

Can I track my order?

Absolutely. Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.

Digital Downloads

How do I receive my digital download?

Digital downloads are delivered immediately to your email address after your purchase is confirmed. No waiting, no shipping required.

Is there a shipping charge for digital products?

No. Digital downloads have no shipping charge. You receive your files instantly via email at no additional cost.

Can I return or get a refund on a digital download?

Due to the instant delivery nature of digital products, all digital download sales are final and non-refundable. Please review product descriptions carefully before purchasing. If you experience a technical issue accessing your download, contact us and we will be happy to help.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of purchase for unused, unopened physical items in their original condition. Please visit our Return & Exchange Policy page for full details. Digital products nonrefundable, Immediate Download

How do I start a return?

Contact us at our Contact Us page and our team will guide you through the return process.

Products

Are your wellness products natural?

Yes. We are committed to offering wellness products made with high-quality, natural ingredients. Product details and ingredient lists are available on each product page.

Account & Orders

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track orders, save your information, and access exclusive member offers.

How do I contact Uncle Greg's Market?

You can reach us through our Contact Us page. We aim to respond to all inquiries within 1-2 business days.